Version 2026.08.27-r1 · Last updated 27 August 2026
coralwake -- TERMS OF SERVICE
These Terms of Service ("Terms") govern your access to and use of coralwake, including the websites at coralwake.com and related applications such as the Manager (app.coralwake.com), Player (play.coralwake.com), API (api.coralwake.com), and associated services (collectively, the "Service").
The Service is operated by UNITEDSOFT ("we", "us", or "Operator"). By creating an account, clicking accept, or using the Service, you agree to these Terms and our Privacy Policy.
If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.
1. THE SERVICE
coralwake is a cloud software platform for managing digital signage displays and content. Features include account management, Display / Unit inventory, media library, Studio layouts, Player playback, scheduling, billing, and related tools.
Shipped capabilities include pairing (PIN/URL/QR), Studio draft save and Publish to field Players (real-time sync), playlists, Free tier limits (including watermark on playback), and Pro monthly self-serve billing via Paddle with optional billable unit capacity above the Pro base allocation.
We may change, improve, or discontinue features. Some features are limited by plan tier (for example Free, Pro, or Business) or may be marked as coming soon, beta, or experimental. Beta features are provided as-is and may change or be withdrawn without notice.
2. ACCOUNTS AND ELIGIBILITY
2.1 You must provide accurate registration information and keep it updated.
2.2 You are responsible for activity under your account and for safeguarding credentials and access devices.
2.3 You must be at least 18 years old (or the age of majority in your place of residence) to create an account.
2.4 We may refuse, suspend, or terminate accounts that violate these Terms or create risk to the Service or other users.
3. PLANS, BILLING, AND PADDLE (MERCHANT OF RECORD)
3.1 Paid subscriptions and certain purchases are processed by Paddle.com Market Limited and/or its affiliates ("Paddle") as Merchant of Record. When you buy a paid plan, your purchase contract for payment is with Paddle, and Paddle's Checkout Buyer Terms and Privacy Policy also apply to the payment transaction.
3.2 Plan names, prices, billing cadence (for example monthly), entitlements, and limits are described on https://coralwake.com/pricing and in your Account. Self-serve Pro is monthly; yearly self-serve checkout is not offered unless we enable it in-product. We may update pricing for future renewal periods with notice as required by law or by Paddle's processes.
3.3 Free plans may include limits (for example Display / Unit caps or watermarks). Upgrading to Pro or other paid tiers changes entitlements as described in-product, including optional billable unit capacity on the Account billing page.
3.4 Taxes, invoices, receipts, refunds, and chargebacks for Paddle-processed purchases are handled under Paddle's policies and our Refund Policy at https://coralwake.com/refund unless mandatory law requires otherwise. For billing issues on a Paddle checkout, contact Paddle support channels referenced in your receipt as well as us via https://coralwake.com/contact.
3.5 Downgrades, unit reductions, or cancellation typically take effect at the end of the current billing period; we do not promise mid-cycle cash refunds for unused time by default unless Paddle or mandatory law requires otherwise.
3.6 Business or custom plans marked "Coming soon" or "Contact" are not live SKUs until we confirm otherwise in writing or in-product.
4. ACCEPTABLE USE
You agree not to:
(a) use the Service for unlawful, harmful, fraudulent, or infringing purposes;
(b) upload or display content that you do not have rights to use, or that is illegal, defamatory, hateful, exploitative of minors, or that violates privacy or publicity rights;
(c) attempt to probe, scan, or breach security, or disrupt the Service (including abuse of APIs, scraping beyond allowed interfaces, or reverse engineering except where mandatory law permits);
(d) resell, sublicense, or provide the Service to third parties as a competing hosted offering except under a written agreement with us;
(e) circumvent plan limits, watermarks, authentication, or billing controls;
(f) use the Service to send spam or malware, or to operate systems that create undue load.
We may remove content, throttle usage, or suspend accounts to enforce this section.
5. YOUR CONTENT AND LICENSES
5.1 "Customer Content" means media, text, layouts, links, schedules, and other materials you upload or connect to the Service.
5.2 You retain ownership of Customer Content. You grant us a worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely to provide and improve the Service (including backups, CDN delivery to your Players, and abuse detection).
5.3 You are responsible for obtaining rights and consents needed for Customer Content and for public display on your screens.
5.4 Feedback you submit may be used by us without obligation to you.
6. OUR INTELLECTUAL PROPERTY
The Service, including software, branding, design, and documentation, is owned by the Operator or its licensors. Except for the limited right to use the Service under these Terms, no rights are granted. coralwake and related marks are trademarks of the Operator.
7. THIRD-PARTY SERVICES
The Service may integrate with third parties (for example Paddle for payments, hosting providers, email delivery, or media hosts such as YouTube/Vimeo when you choose those sources). Third-party terms and privacy practices apply to those services. We are not responsible for third-party outages or policy changes outside our reasonable control.
8. PRIVACY
Our Privacy Policy explains how we collect and use personal data. By using the Service you acknowledge that policy. Public contact inquiries may be submitted at https://coralwake.com/contact.
9. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT CONTENT WILL ALWAYS RENDER IDENTICALLY ON EVERY DEVICE OR NETWORK.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE OPERATOR AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US OR TO PADDLE FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED US DOLLARS (USD 100).
Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the maximum permitted by law.
11. INDEMNITY
You will defend and indemnify the Operator against claims arising from Customer Content, your use of the Service, or your breach of these Terms, except to the extent caused by our willful misconduct.
12. SUSPENSION AND TERMINATION
12.1 You may stop using the Service and request account closure through in-product flows or via https://coralwake.com/contact.
12.2 We may suspend or terminate access for violation of these Terms, non-payment, legal risk, or extended inactivity on Free accounts after notice where reasonable.
12.3 Upon termination, your right to access the Service ends. We may delete Customer Content after a reasonable retention window, subject to legal holds and our Privacy Policy. Paid entitlements end according to your subscription and Paddle's cancellation rules (including cancel-at-period-end where offered).
13. CHANGES TO THE SERVICE OR TERMS
We may update these Terms. Material changes will be posted on https://coralwake.com/terms with an updated version label. Continued use after the effective date constitutes acceptance, except where mandatory law requires additional consent. We may also require acceptance at signup or later in-product.
14. EXPORT AND SANCTIONS
You must not use the Service in violation of applicable export control or sanctions laws.
15. GOVERNMENT AND CONSUMER RIGHTS
Nothing in these Terms limits non-waivable consumer rights under mandatory local law. If you are a consumer in the EEA/UK or similar regimes, you may have additional rights regarding digital content and subscriptions.
16. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law rules, except that mandatory consumer protections of your country of residence remain available where required.
Disputes will be resolved in the courts having jurisdiction over the Operator's principal place of business in the Republic of Korea (as stated at 511, 21, Magokjungang 6-ro, Gangseo-gu, Seoul 07801, Republic of Korea or in our public business disclosure), except where mandatory law gives you the right to bring claims in your local courts, or where we mutually agree in writing to arbitration.
17. CONTACT
Questions about these Terms: https://coralwake.com/contact
Email: support@coralwake.com
Operator: UNITEDSOFT
Address: 511, 21, Magokjungang 6-ro, Gangseo-gu, Seoul 07801, Republic of Korea
18. MISCELLANEOUS
18.1 These Terms are the entire agreement for use of the Service and supersede prior terms for that subject, except that Paddle buyer terms govern the payment transaction.
18.2 If a provision is unenforceable, the remainder stays in effect.
18.3 You may not assign these Terms without our consent; we may assign to an affiliate or successor.
18.4 Failure to enforce a provision is not a waiver.
18.5 Notices may be delivered via the Service, email associated with your account, or the contact form.
END OF TERMS