Refund Policy

coralwake -- REFUND POLICY This Refund Policy applies to paid purchases of coralwake processed by Paddle as Merchant of Record ("MoR"). Free tier use does not involve payment. 1. MERCHANT OF RECORD When you buy Pro or paid unit capacity, Paddle.com Market Limited and/or affiliates ("Paddle") is the seller of record for the payment transaction. Invoices, receipts, tax lines, and payment-method charges come from Paddle. This Policy supplements Paddle buyer terms and checkout disclosures. 2. ELIGIBILITY Refund eligibility for digital subscriptions and prorated charges follows Paddle's applicable buyer/refund policies and mandatory consumer law in your country. We do not operate a separate cash-refund channel outside Paddle except where required by law. Contact Paddle using the support links on your receipt for payment disputes, unauthorized charges, or refund requests within Paddle's stated windows. 3. SUBSCRIPTION CHANGES (NO DEFAULT MID-CYCLE REFUND) If you downgrade Pro, reduce billable units, or cancel: - Paid access and entitlements typically continue until the end of the current billing period already paid for. - We do not promise a pro-rata cash refund for unused days or unused unit capacity within the current period unless Paddle or mandatory law requires it. - Cancel-at-period-end is the default self-serve path in Account billing and Paddle Customer Portal where available. 4. BILLING ERRORS If you were charged incorrectly (wrong plan, duplicate subscription, or catalog mismatch), contact us at https://coralwake.com/contact with your account email and Paddle transaction ID. We will work with Paddle to correct entitlements and any eligible refund. 5. CHARGEBACKS Initiating a chargeback without contacting us first may delay account restoration. We may suspend paid entitlements during investigation. 6. FREE TIER No payment means no refund applies. Moving from Free to Pro starts a new Paddle checkout. 7. CONTACT Billing help: https://coralwake.com/contact Email: support@coralwake.com Operator: UNITEDSOFT Address: 511, 21, Magokjungang 6-ro, Gangseo-gu, Seoul 07801, Republic of Korea END OF REFUND POLICY

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